Testimonials
Over the years we have had thousands of satisfied customers, here follows some feedback we have been offered. You can also add any comments about us by completing the form at the base of this page. Thanks to all of you who have been impressed by what we offer.
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"Good value for money ... GO RENTALS 1"
Now that my wife and I are back in the UK after our trip around New Zealand a quick word to say how pleased we were with the car we hired from you from 9th to 23rd February.
Your company had been recommended to us by a village friend who warned us not to expect a new car so I wasn't too surprised to see that mileage on it of 140,000 KM, to which we added another 3,000 !!!
But the car ran superbly, was just what we wanted and although I was worried about an automatic we had no trouble with it and indeed I found myself struggling with my own geared car on the journey home from London Airport !!!
Good value for money, delivery at the Auckland hotel as arranged, Wellington / Picton ferry organised and booked - if anyone asks us back here for a good reasonably priced Car Hire firm in New Zealand we shan't hesitate to say GO RENTALS 1.
Thanks again
Alan Bennett , UK
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"I would have no hesitation in referring any of my clients needing rental vehicles"
I received your very prompt reply to my email of 26th February and the information that you had credited my husband's credit card in the sum of NZ$35.
I wanted to drop you a quick line to say 'thank you' for researching this and reacting so quickly and efficiently. I own a travel agency in Vancouver, British Columbia and want you to know that I would have no hesitation in referring any of my clients needing rental vehicles. Right from the moment we arrived to pick-up our rental car to the time we dropped the vehicle off at the Auckland Airport (we were in such a rush to catch our flight that my husband left his camera in the glove box and when I called your office on our arrival in Sydney they, without hesitation, offered to send the camera over to your downtown office where our friends picked it up and sent it back to us) we were very happy with the car/customer service we received.
Thank you again and you are in my car rental file at the office!!
Regards,
Linda Todrick , Canada
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"... as a company you all deserve the highest praise. "
From the moment i clicked onto your site and made contact with your company
i was looked after as a company you all deserve the highest praise. Any
questions i had you took care of them .From the time we met JAN at Wellington
airport i knew we were in good hands she was so laid back and proffessional
at the same time and that was the beginning of the best holiday we have had
in 28 years to come home and feel like we did was so special. The car
performed great with not a single problem we did a fair bit of travelling to
see so many of our large family all over NZ and without your help we couldnt
have done half of it.We thank each and everyone of you that i have spoken to
over the last few months and now my son is going to use your company in the
next 2 weeks and we will definetily be recomending you to everyone we know.
AROHANUI (big love in Maori),
Russ & Karen Te Patu, Australia
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"Wow, what can we say. GO Rentals are the best."
Wow, what can we say. GO Rentals are the best.
We recieved our beautiful vehicle @ the Auckland airport as promised. Beautiful Previa Van. Wonderful condition and absolutely perfect for our 2 week holiday that ended all too soon. We thought we were so posh and so did the rellies. We went home for my brothers wedding and the van was used as the bridal car, how cool.
You also had a bunch of leaflets and booklets on all differents sites and tours of NZ and maps etc. How awesome. Sorry we ended up taking those home for souvenairs to show the Aussies as we did visit a few of the places in some of the brochures you left in the car for us. Hope that was ok?
We have absolutely nothing but praise for GO Rentals. I have given your web site details out to my family as we have 5 teenagers @ boarding school in NZ that travel every hol's back to Oz so if any of the parents need a vehicle they can call on GO Rentals. We booked everything on the net it was so easy.
I am taking my family home for Xmas 2010 and guess who we are going to call for a vehicle.....
GO RENTALS OF COURSE.
Thanks heaps guys, awesome wakas, made our holiday that extra bit more special.
Until next time
Arohanui Wayne, Bloss, Jalen, Royal & Taimana Pearl.
Sydney, Australia
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Just wanted to say thank you for making the car rental so easy and
efficient. We flew into Wellington very late at night (28 March) and
left very early in the morning (6 April), and the convenience of being
able to pick up and drop the car back at Wellington Airport was
excellent.
The pick up and drop was simple, and everything happened exactly as
we had been promised. The car was easy to find (exactly where we were
told it would be!) and suited our purpose nicely. Thank you again.
Lois Fraser, Wentworth Shire Council, New Zealand
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"Go Rentals are a cut above the other New Zealand car rental companies."
Go Rentals are a cut above the other New Zealand car rental companies. They have lots of new cars at great prices and many that are a few years old and in excellent condition. However, I'll tell you why they are stand out from the crowd, they put top quality brand new tyres on every car. I mean, at the end of the day, the only thing that is really separating you between your rental car and the rest of New Zealand are your tyres. Thanks guys for getting us around NZ and taking care of me and my family.
Tony Nash, Sydney, Australia
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Hi, Just a short note to say thankyou for the wonderful service you provided during our recent visit to New Zealand. The vehicles you provided for our stay were absolutely wonderful. The slight hiccup of overheating we experienced with our first vehicle was completely overshadowed by their overall outstanding performances. We felt completely confident with the service you provided and offer our congratulations for a well run company. We await the small remuneration which was ageed upon at your convenience. Thanking you.
Geoffrey Dart, Australia
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"So much more convenient then other options and a whole lot cheaper too."
We hired a car from you last week, and we would just like to say thanks very much. Everything was fine and although it was very last minute you helped us out alot, we will definetly use you again at christmas. So much more convenient then other options and a whole lot cheaper too. Thanks again for everything.
Jessie and family, Australia
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Dear Mereana and Colm, Thanks so much for the help and great service. You guys are the only company to actually have made the time to call me personally so you get my business. I would appreciate it if you could pass this mail on to your boss as I have been greatly impressed and will be using you every time we visit Kiwi in the future! Many thanks again. Best Regards.
Gary Milner, Singapore
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"However we did nearly 8000 kms and not the slightest problem so you must be doing a great job on maintenance"
Rented a Sunny for 6 weeks and toured the whole of NZ. Before seeing the car
and meeting Brad in Christchurch I was a wee bit concerned about renting an
older car. However we did nearly 8000 kms and not the slightest problem so
you must be doing a great job on maintenance. I have no hesitation in
recommending Go rentals and will certainly use you again. Thanks again to
Brad for his assistance and excellent service.
Après 8000 Kms avec un Sunny je recommande sans hésitation Go Rentals. La
qualit?des voitures, même les plus agées, est excellente et le service sans
faille. Merci encore ?Brad!
Bob McNamara, France
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Thanks for such a smooth rental. We were visiting NZ in November 2007 and
spent there for three weeks. Reservation was easy and we got answers to all
our questions quickly. The car that we used was working well during the
whole trip even we chose one of your oldest models. Picking up the car and
dropping it back to airport was easy. Next time when we come to NZ I am sure
that we will use your services again !
Keep up the good work !
Timo Harju, Finland
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"we were most impressed with their representative Lynley, she was friendly and had a great welcoming personality"
Hello James,
We hired a Go rental car for our holiday in Wellington Feb 2008
and were most impressed with their representative Lynley - she
was friendly and had a great welcoming personality - car went well etc. -
We would thoroughly recommend Go Rentals Wellington.
Thanks so much Go Rentals.
Julie Davison, Auckland, NZ
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Hi Jo,
James was wonderful, thanks for a wonderful rental, the little CRV was very comfy for my mother and I and all her luggage we transported in our farewell
tour of friends and family. Please again accept my utmost thanks for the wonderful, efficient, friendly service we received from both yourself and James. We shall certainly use Go Rentals , and recommend you to all our friends, please pass on our thanks to James as well.
Kind regards,
Susie Newcombe, Queensland, Australia
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"Everything was neat and tidy when delivered and there was no problem with the pickup arrangements at Christchurch airport"
Thanks guys for the good service. Our 2 Sunnys were in good condition and they drove very well for their age.
So you are obviously keeping up the maintenance on them. Everything was neat and tidy when delivered and
there was no problem with the pickup arrangements at Christchurch airport. I normally rent newer vehicles
but with 2 cars over 3 weeks and needing to meet a budget I took up the option of the significantly lower
rental on the older cars. I was not disappointed in any way with this decision. Thank you.
Mark Ridgeway, NSW, Australia
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Our car hire from Go Rentals in August 2006 was superb! Easy to arrange online with prompt attention to details, booking of the ferry crossing and
email confirmation. The car was at the Auckland airport with all requested
extras (chains, ski rack, maps) as we had arranged. This late model all
wheel drive Honda CRV was in excellent operating condition and performed
perfectly. We left the car at the Christchurch airport as arranged. The
total cost was very competitve and typically lower than many of the other
rental companies. Their efficient service and flexibility in arrangements
really suited our travel needs. Even the chains were the heavy duty, easy
to put on type! All in all, I've never had an easier and such a 'hassle free' rental car for a ski holiday.
Thanks to adding to our wonderful New Zealand experience!
Paul Rickerson, Ashland, Oregon, USA
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"I cannot tell you how impressed I have been with Mereana and her service which reflects directly on Go Rentals."
James,
When a customer receives unsatisfactory service the first thing they do is contact the managers and go on and on about the terrible service they had just received and vow that they will never deal with the company again.
Well in my case it is just the opposite. Let me start at the beginning. A few months ago after I had booked with Go Rentals for our trip to New Zealand I received a survey. Shortly after filling this in I received an e mail from Mereana thanking me for taking the time and at the same time offering a further discount on my forthcoming rental.
Today I wondered if Go Rentals would be in the position to assist me in booking a passage from the South island to the North island. I sent an e mail again to Mereana this afternoon and asked her if this would be possible. Within minutes I received her reply and we went back and forth a few times until we agreed on the time. Unfortunately the special price was only available if booked in either New Zealand or Australia. As we only arrive on the 3rd February I was not entitled to this special price.
Mereana offered to book this special fare for me and within minutes again I received confirmation of passage.
During my years running a major oil company in Canada I found customers were never prepared to let me know when my staff went out of their way to do things they too only let me know when they were not happy with the service they had received.
I cannot tell you how impressed I have been with Mereana and her service which reflects directly on Go Rentals. I will continue telling all our friends of the wonderful service on gets by booking through Go Rentals.
regards,
Roger Minnaar – Canada
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"The joys & disappointments of renting a car, going
straight to the big companies in Auckland airport I soon
realised this wasn’t going to be easy, spending 2
hours there & no one had a car for 5 weeks & really
couldn’t be bothered & seeing one of there customers
get told off I decided to ring around. That’s when
my luck changed, I rang GO rentals & spoke to the assistant
manager Jo, she told me the only car available was the oldest
in their fleet a Nissan Pulsar & I could have it at
a good rate. Not knowing if the car would be ok I went to
see it. It was spotless, I jumped at the chance.& it
was delivered at my hotel on time the next morning with
maps, it was perfect in every way. we did 3630 kilometers
averaging 51 miles per gallon. The car never missed a beat,
on our return it was so easy as they are only 200 meters
off the motorway, then I got to meet the great team Plus
manager James Dalglish & Owner John Osborne two of the
nicest friendliest people you would ever meet. My advice
to anyone going to New Zealand don’t waste your time
going to others go to the best, you wont be disappointed
with Go Rentals. Thanks James & John you made our holiday."
Chris & Roy Cragg – Tweed Heads, N S W Australia
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To Mereana,
I would like to thank you personally for all of your assistance online as
well as on the phone.
The process was easy and quick and without any hassles or problems.
When we collected the car, it was more than adequate for our needs
and performed fantastically during the two week period we were there.
Even the returning of the car went very well and the client support at that
end too were very kind and generous in their manner.
So again thank you for making that part of our trip very easy to manage. It
certainly took a lot of pressure off as well as providing a lot of access to
your wonderful country.
One very satisfied customer and should I be round your way again, there
would be no doubt as to where I would get a car from :)
Thank you again
Sincerely yours
David Piang-Nee, www.nevertoofarimages.com
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Thanks to the team at GO RENTALS
Your service was exceptional and I am one very pleased customer
Although all our transactions were done over the internet and we never
met, I am just so impressed with the service provided.
The car supplied was better than I expected for a super cheapie rental
It was clean and well maintained and a thourogh check list provided
indicating
any marks and damage.
Thanks once again and I will certainly be using your service next time I
am in New Zealand
and will happily recommend your company to others requiring Rental
Vehicles in NZ.
Kind Regards
Barry Neilson, Australia
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Hello dear folks,
As we left last friday from a wonderfull holiday in your country we could not do that before to say thank you to Go Rentals as a whole, and especially Jamie.
Halfway our holiday we -Stupid Duchmen- lost the key from our rental, and we were searching the house for it with 4-5 people for 2 days long. We were not able to find it. Desperate as we felt, we called you, and had a spare key in our mail within two days.
Fortunally we stayed with family in New Zealand so it had no bad effect on our stay.
So thank you once again for an outstanding service, and still feeling as stupid dutchmen, your staff never gave us the idea we were.
We will put a link of your company to our weblog, and tell everyone we meet travelling to New Zealand about your company's very reasonable rates, and the outstanding service given to us.
Within two years we will be back to your beautifull country, and will of course make use of your great services again, and will advice everybody to do the same.
With regards,
Jan Bossink, Mia van Wijngaarden, Trudy Adamse,
The Netherlands
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Dear Mereana, Jodine and Rudolf,
Thank you for the lovely car we had to take us safely and comfortably through the Coromandel, Rotorua, Lake Taupo and Waikato country. She behaved extremely well; so, thank you VERY much for a clean, well-maintained and most willing means of transport which certainly did not ruin our budget. Hopefully I did not park in the wrong car park at the airport yesterday – my apologies if I did…
Enjoy your lovely city. Devonport (our ‘base’ in Auckland) is an amazing place!
God bless.
Ettiene de Wilzem, BRISBANE
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Hi Colin,
A quick email to say thanks for the great service we received on our recent
trip. From both you and the car. The car was clean, reliable, and comfortable for the whole family. Fantastic value for money which added to our great New Zealand
experience. Go Rentals was recommended to us by the Lilly family who travelled in April this year. We will certainly recommend Go Rentals to our family
and friends in the future. See you again when we are in NZ.
Thanks again
Gary and Jacki Regeling.
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Everything
worked well from beginning to end, you were very easy
to get hold of, the whole hire process was excellent from
the internet booking right through to the drop off. Thanks
so much.
Arthur Andrews – Yorkshire, UK
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Dear Colm, In May a group of friends and I rented a van from GO Rentals and when we returned the van, I accidentally left my ice curling kilt in the van. After much searching back here in Australia I decided to contact Go Rentals to see if a kilt had been found in our rental van. My emai was answered immediately and you offered to return my kilt to me free of charge throught the post. I wanted to personally thank you for sending my kilt back to me. It has just arrived back today and I'm so thrilled to have it back in my possession. You certainly made my day when you told me you had it and even added a bit of humour with the whole situation which I enjoyed. Many Thanks.
Laurie Weeden – Cold Coast, Australia
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GO Rentals thanks for your patience, assistance and flexibility.
We had a great hire and you made our NZ experience awesome.
Claudia Berger – Germany
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Matt,
we have hired cars all over the world for many, many years
and have not received service and quality like yours.
We were highly impressed with the vehicle and your helpful
attitude. We will definitely be back.
Mr & Mrs Maguire - Dubai
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We
would certainly use your company again. The vehicle has
performed very well and your staff do a great job.
I Moores – UK
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Just keep up the good work, James does an excellent job
and is a great ambassador for your company.
John Virgo – USA
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Jodine,
Thanks for everything it was great renting from GO, very
easy. Thanks also for picking up our car. If we return
or know people coming to NZ we will recommend GO highly.
Gary Doucette – BC, Canada
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Lovely
friendly team, thanks for all your help we had a great
time.
Paunamu & Ofaligi – New Caledonia
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Wayne and Matt, thank you so much for making our experience
enjoyable. Unfortunately the vehicle we booked was not
big enough, however you guys bent over backwards to accommodate
us. Really appreciate your excellent service and the bigger
van was just perfect. Thanks so much
Mr I Cheung – Hong Kong
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Very good all round, so helpful, everything was great.
When needed you helped me in every way.
Angela Aitchison – NSW, Australia
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Pretty
good to me. I would not use any other rental company,
as I get such good service here. P.S. Look out I’ll
be back.
Julie Miller – Auckland, NZ
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The
team at GO, thank you for making a very difficult time
so much better. Your service is top notch and the car
was great.
Mr Rowe – Auckland, NZ
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My
experience with GO Rentals last year and this year is
so good I’d recommend everyone to hire from you.
Thanks again.
Sakina Shakeer – India
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It’s
pretty hard to beat what you already do, just keep doing
it. You were the only company (The eighth company I called)
willing to deliver the car. Thanks a million.
Catherine Sinclair – Christchurch, NZ
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James,
Thanks we had a great time. The car was perfect for us.
Thank You.
Steve Morley – UK
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We
were recommended to you and you have excelled.
John Cann – Swansea, UK
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You
can not improve on excellent. Thank you for a great week
of motoring.
Tom Hughes – WA, Australia
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Jo
and Linda thanks so much for going the extra mile, after
a disastrous start to our holiday (remember the two ladies
who lost their luggage) you got everything going in the
right direction. From offering us a chance to shower at
your offices and then co-ordinating our lust luggage with
Auckland Airport. You made our NZ experience fantastic.
Thanks again.
Julie Sands & Irene Taylor – London, England
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James
thanks again for Xmas dinner, I have never received hospitality
like it and for you to take us to your house and offer
us a meal when everything was closed we can not thank
you enough. A truly great experience.
Sakoro Agaro – Tokyo, Japan
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In
my opinion no improvement is possible. Thank you.
Hemi Pou – Christchurch, NZ
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That
was the second time we have hired your car in Christchurch
and found everything to be just great, great car, great
service and we recommend you every time. We already have.
Ian & Jennifer Barnett – Whangaparoa, NZ
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Matt
is an excellent rep for GO Rentals, we will be recommending
your company to all.
R. Dixon – Sydney ,Australia
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The
staff in both islands are fantastic with people, you made
our holiday amazing and the car was just perfect.
R. Kirby – Peterborough, UK
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Great
experience, very glad we were told about your company.
Thanks.
Neil Quinn – Edinburgh, Scotland
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Very reliable car and great for the 60 days we hired it.
Hannah Davis and Ben Pratt – Hastings, England
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All contact was an impressive combination of Efficiency, Helpfulness and Charm
Alan Reed – Aldeburgh, UK
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Dear Jodine and Linda,
Just a quick note to thank you for the courteous and efficient service that you provided to us when we hired a car through your company during our recent trip to New Zealand.
We found it very easy and straight-forward dealing with your office. The car was delivered right on time, it was clean and in good condition. And the price was fair, too.
We'll recommend your company to our friends and the next time we visit NZ, we'll surely contact you again.
Thank you once again.
Mark & Maria Gac, Gold Coast, Australia
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Hello James,
I wanted to thank you for organising my rental in such a short period of time in January 2006. It was with much intrepidation that I arrived late at Wellington airport fairly close to midnight, and after getting hold of a security guard we located the keys at the ANZ counter which was of course unattented.
Time was very critical for me as I was going to see my two children aged 12 and 13 after 18 months of separation brought on by a protracted divorce. Hence I didn't want to leave them stranded on Tuesday morning with no father to pick them up for a weeks trip to Taupo and the Bay of Plenty.
It worked out very well and we had a great time. I really want to express my personal thanks to you, and will definitely be in touch for the next trip.
Best wishes.
Werner Bahr, Hornsby, Australia
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Thanks guys for the great car to do our trip in,Excellent service and would be pleased to recommend your company to anyone.I will use you again.Kind Regards
Peter & Liz Brennan, Melbourne
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Hi Team,
I just wanted to write to thank you all for the wonderful service we received from Go Rentals. This was the 1st time I had ever used a non-mainline rental car company, and admit to being a little apprehensive.
I was amazed at how easy, and hassle free it was to do business. The car we had was bigger than we had booked, ran like a dream, and never missed a beat. The pick-up and drop off process was easy, and all at a great price.
Once again, many thanks for giving my wife and I a reason to ditch the likes of Avis/Hertz and Budget for good. We will have no hesitation in using Go Rentals in the future.
Kind regards
Mike & Chantelle Power, Christchurch
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Keep up the fantastic service at the same price, renting with GO Rentals was the best value of our month in NZ
John Richter, BC, Canada
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Thanks so much! I finally returned home to T.I. on Friday afternoon. Time now to thank you all so much for a wonderful holiday. No problem picking up the car or dropping it off - clear instructions and everyone knew their part! The car performed excellently, no trouble at all at any stage of the trip, excellent economy - we averaged 15km/litre, and even though I wondered about the "high" mileage when we began driving, I certainly had no regrets later, not even a flat tyre. Thanks again for a fabulous 23 days, we couldn't have done half so well without your help.
Neale & Lyndal Bookall, Queensland, Astralia
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