In the unlikely event of mechanical problems we provide free 24 hour mechanical breakdown assistance.
To ensure you have a relaxed and stress-free journey, we have teamed up
with the AA - one of New Zealands most recognised and respected
organizations - to provide you with free 24 hour mechanical breakdown
assistance. Simply freephone the AA on 0800 734 543 with your vehicle
registration number if you find yourself in a tricky situation.
Please note that this policy is free for mechanical breakdowns only. All other call outs will be subject to the relevant AA charges, please see the table below for more info.
You are covered for:
- Engine Faults
- Electrical Faults
- Cooling System
- Braking System
- Vehicle Recovery
All mechanical breakdowns are covered by the rental company's relevant AA Roadside Assistance program.
You are NOT covered for:
- Flat Batteries
- Wheels & Tyres
- Lost Keys / Locked Out
- Out of Fuel
- Won't Start
All call-outs diagnosed as non-mechanical breakdowns at the time of the initial call, will be subject to the relevant call-out fees. (Please note call-out fees are $65 - $140 inc. GST depending on geographical location).
AA Roadside Cover Includes
- Unlimited Call Outs
- Road side mechanical failure assistance
- Tow to nearest place of repair or safety
- Non-Mechanical failure assistance (Call Out fee will apply)
We want to make sure your New Zealand road trip goes without a hitch. The AA are one of New Zealand’s leading breakdown companies and your rental car is in good hands from the moment you pick up to the time you drop it back off.