NZ 0800 467 368


1What do your rates include?

2How do I pay for my hire? And can I have a receipt?

3Can I return my car early? Will I receive a refund?

4Can I extend my hire?

5If I cancel my hire after booking what are the procedures?

6Do I have to pay a deposit when making a booking?

7Can I use someone else’s credit card?

8What do I need when I collect my car?

9Can I hire a car if I do not have a credit card?

10Can I pick up or drop off a vehicle outside business hours? What is the procedure?

11If I return the car to your city offices? Do you offer a courtesy transfer service to the airport or city accommodation?

12What if I am running late and can’t return the car at the stated time on the contract?

13How can I make changes to my reservation?

14Do you offer one way hires?

15Can you guarantee an automatic or manual vehicle?

16What do I do if I have an accident?

17What happens if I breakdown?

18Can I take the vehicle across Cook Strait?

19What is the minimum driver age?

21Can I use my temporary licence to hire a car?

21Can I drive on my overseas drivers licence?

22Can I drive off road or on the beach?

23Are maps and tourist information available?

24Can I smoke in the car?

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