Canstar Blue

Canstar Blue

We're 2018 & 2020 winners and proud to be rated 5/5 in every category.


What is Canstar Blue?

Created in 2011 Canstar Blue is a Consumer research organisation that looks to help consumers make better purchasing decisions.

Annually independent research is conducted, and to date has given more than 42,000 kiwis the chance to share their voice and rate their customer satisfaction across 45 different categories.

Canstar Blue Most Satisfied Customers Award, Hire Cars, 2020

Hire Cars 2018 & 2020

Most Satisfied Customers Award Winner

Rated
brands
Overall
satisfaction
Customer
service
Value
for money
Transparency
of cost and fees
Availability
of vehicle booked
Booking
process
Go rentals 5 stars 5 stars 5 stars 5 stars 5 stars 5 stars
Ezi Car Rental 4 stars 4 stars 4 stars 4 stars 4 stars 5 stars
Omega 4 stars 4 stars 4 stars 4 stars 4 stars 5 stars
Apex 4 stars 4 stars 4 stars 4 stars 4 stars 4 stars
RaD Car Hire 4 stars 4 stars 4 stars 4 stars 4 stars 4 stars
Thrifty 4 stars 3 stars 3 stars 3 stars 4 stars 4 stars
Europcar 3 stars 3 stars 3 stars 3 stars 3 stars 4 stars
Ace Rental Cars 3 stars 3 stars 4 stars 3 stars 4 stars 4 stars
Budget 3 stars 3 stars 3 stars 3 stars 4 stars 4 stars
Avis 3 stars 3 stars 3 stars 3 stars 4 stars 4 stars
Jucy 3 stars 3 stars 3 stars 3 stars 3 stars 3 stars
Hertz 3 stars 3 stars 3 stars 3 stars 4 stars 4 stars

Source: https://www.canstarblue.co.nz/travel/hire-cars/

We are very proud to have won this award again with a perfect set of five-stars across all six satisfaction variables. It is rare for any brand to receive perfect scores across all satisfaction variables surveyed.

We’re proud to be leading the pack in the car hire category, this is a great win for us. We’re delighted to be recognised for providing world class customer service, which all comes down to the dedication of our passionate staff. Most importantly we’d like to thank our customers for choosing to GO with us!