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Why GO with us?

We're a different kind of car rental company. Find out what makes us tick.

Image of a Toyota Rav4 at dusk overlooking the lakes and mountains of the South Island

Our promise to you

To be there with you every step of the way

Let's be honest, most companies put a whole lot of stuff on their 'mission page' to talk about how great they are. We prefer action over talk so you can make up your own mind.

We like to believe that GO is radically changing the way rental car companies work.

We know other car rental companies can make booking a car difficult, so we've gone above and beyond to simplify the process. We'll take care of the important stuff leaving you the freedom to relax and enjoy the ride in your car hire. This is all so you can get on the road faster, without all the hassles, and GO love every moment of your holiday.

Why we're different

  • Outstanding on-road support
    We've got your back - so you can make the most of your time.
  • Ridiculously simple pick-up and drop-off
    With our online check-in and app, you'll be through pick up and on the road faster. With our excellent customer service, we personalise the drop off service so you can be on your way to your next location.
  • High Quality App
    One of our aims is to innovate the car rental industry and we are always updating and expanding our GO App. You can book an airport shuttle, rent a car, track and control your Tesla and much more.
  • Fair & transparent car rentals
    We've radically changed how car rental companies handle paperwork. Our policies are designed to be hassle free for you.
  • Quality vehicles just right for you
    A wide selection of new vehicles perfect for your getaway.
  • Luxurious Tesla Vehicles
    Electric vehicles are not only deluxe and smooth to drive, they give our customers the full confidence that their car rental is environmentally friendly.
  • Climate Friendly Partnerships
    GO Rentals are committed to keeping their carbon neutral status and promise. We have partnered with CarbonClick so our customers can also offset their fuel emissions to reduce the environmental impact of travel.
  • Trip planner, guides and travel blog
    We understand that it is more than a car rental, it is about adventures, quality time and making memories. So we have designed lots of tools to take the stress out of planning and provide you with local knowledge.
  • Exclusive Discounts
    We understand that sometimes we have a tight budget and need to save money, so we regularly release affordable deals so you can get the best price on your car rental.

Reviews and Awards

We are one of the top rated companies in the New Zealand customer service and hire car industry.

Based on 9539 reviews from Google Facebook Trustpilot
4.7 /5
Canstar Blue Award Winners
AA Member Benefit
Qualmark Gold Awards Logo
NZ Tourism Industry logo
Interior image of GO Rentals' Auckland Airport branch
The GO Experience (1:11)

We make it personal

We're a big team of extremely passionate people who honestly love the jobs we do. Whether you’re taking a quick day trip, or maybe taking the family on an adventure around the country, we'll let you know how important you are to us. Our priority is helping you enjoy every moment of your time on the road.

  • We love New Zealand and want to share that passion and local knowledge with our customers. This is why we have designed a trip planner tool so we can help you make the most of your road trip itinerary.
  • Customers can check out our fun and exciting travel blog for tips and inspiration. Covering all our locations you can rent a car in and everywhere in between, we want our GO rentals car to help you have the best holiday.
  • We love to see the happy memories in our GO rental cars! Customers can submit a travel photo to our Snap Happy competition and be in with a chance to win up to $500 of their rental car cost back.
Image of a member of the GO Rentals Team preparing a rental car for a new customer
Aerial image of a road in the South Island with a lake and mountain in the background

We've been around the block

When GO Rentals was born way back in 1997, we were a small family business. Over the last 20 years the 'GO family' has grown to over 200 scattered around the country and even the globe! Each and every day, these are the people who make GO the special place it is and allow us to offer you a unique GO way of doing business.

Every team member, whether they are in the head office or one of our car hire locations, works towards the same values:

Every team member, whether they are in the head office or one of our car hire locations, works towards the same values:

  • Mana Tangata (respecting each other)
  • Whanaungatanga (working together)
  • Be innovative
  • Achieving excellence
  • Service first
Image of a Toyota Rav4 at dusk parked up next to a tent with mountains in background