Here at GO Rentals, we’re proud of the work we do and of our outstanding team. Our job is to make sure our customers have the best possible experience during their time in NZ, from the moment they rent a car from us to the moment they drop the keys off with us. That’s why we work towards achieving relevant endorsements within our industry so you can be sure you are renting your car from a company you can trust.
Qualmark is New Zealand tourism’s official quality assurance organisation, providing a trusted guide to quality travel experiences. In 2017, GO Rentals achieved Qualmark Gold which recognises the best sustainable tourism businesses in New Zealand, with the delivery of exceptional customer experiences an integral part of everything they do. A Gold Sustainable Tourism Award identifies those businesses leading the way in making the New Zealand tourism industry a world class sustainable visitor destination. When you see a business displaying the Qualmark Gold symbol you can be assured that the business has met stringent quality, environmental, economic, social and health & safety criteria - earning New Zealand tourism’s official quality mark.
You can learn more about Qualmark here www.qualmark.co.nz.
Tourism Industry Association Member
The Tourism Industry Association (TIA) is the largest representative body of tourism operators in New Zealand. It is a membership-based and private sector trade organisation with about 1500 members who collectively make up 85% of the country's tourism turnover and has a constant vision to lead and support a vital and healthy visitor economy.
Being a part of the TIA means we are always up to date with what’s going on in the tourism world, so we can provide the best experience possible for our customers.
To find out more about the TIA, visit the website https://tia.org.nz/.
The Hotel Concierge Society
The Hotel Concierge Society Les Clefs d’Or New Zealand (HCSNZ) is a non-profit, non-political association of tourism industry professionals. The membership consists of the finest hotel Concierges throughout New Zealand.
James Dalglish (GM) and Sisi Motu (Hotel Sales) are honorary international members of the Les Clefs d’Or. Their membership is a symbol of dedication to promoting professionalism and providing the highest possible standard of service to all valued hotel guests.
To find out more about Les Clefs d’Or, visit the website http://www.hotelconciergesocietynz.org/.
"Look for the golden keys, a sign that you will be served with the utmost professionalism at all times"
The Rental Vehicle Association
The Rental Vehicle Association is the voice of the Vehicle Rental and Leasing industry in New Zealand and represents the interests of operators who hire or lease passenger vehicles, minibuses, vans, coaches, trucks, campervans and motorcycles.
Being a part of the RVA means all aspects of our business complies with every element of transport law and we seek to maintain the standards of ethical trading in respect of safety, service and advertising.
To find out more about the RVA, visit the website http://www.rentalvehicle.co.nz/.
The Motor Trade Association
"Behind every MTA member there’s a brand that’s professional and trustworthy."
MTA Code of Ethics
As a member of the MTA, we are bound by a strict Code of Ethics which ensures that we operate in an ethical way. The MTA requires that we:
- Provide customers with high quality and honest service.
- Work with integrity and adhere to MTA rules, by-laws and policies.
- Ensure all business activities comply with relevant environmental laws and regulations.
- Be a good employer; comply with employment laws, provide training and a safe working environment.
- Ensure all advertising is accurate and not misleading.
- Ensure all business dealings meet industry best practice.
- Always work to positively promote the interests of the MTA brand.
- Maintain accurate and proper financial and legal records and carry out all business transactions in a professional manner.
- Price goods and services fairly and avoid deceptive pricing – adhere to relevant consumer laws.
- Respond to all customer enquiries and seek to resolve any complaints.
To find out more about the MTA, visit the website https://www.mta.org.nz.