We’re super-proud to have been announced as a finalist in the New Zealand Tourism Awards for 2018.
This year saw a record number of New Zealand tourism operators enter the prestigious awards with 32 companies and stakeholders shortlisted across the ten categories.
Leading the way in visitor experience
We have been shortlisted in the ServiceIQ Visitor Experience category along with Auckland Whale and Dolphin Safari and Otago Museum. We pride ourselves on delivering an awesome customer experience and we are delighted to be shortlisted alongside these two leading tourism operators in a highly competitive category.
In a super-competitive car rentals sector, we strive to stand out from the crowd by providing an awesome experience for all visitors who come through any of our six branches. From your experience on our website to pick up to drop off, we have worked hard to make every part of our customer journey one that ensures an awesome experience when you are travelling in New Zealand.
The best way to experience New Zealand
Every year we welcome thousands of customers through our doors. Whether they have flown in from overseas or taken a short trip right here in New Zealand, it’s important to us to make sure we get them on the road as quickly as possible and with all the information they need to have an amazing experience.
A big part of delivering an awesome visitor experience is the dedication, knowledge and experience of our front-line teams across all our branches. Making sure we get you checked in and on your way as quickly as possible is something we know is important – who wants to be stuck in a rental car office when you can be off exploring our beautiful country right?
Well, our team deliver a first-class customer experience when you come into any of our branches and not only will they get you on your way as quickly as possible, they’ll also make sure you have all the information you need for your trip including tips on where to go, the best way to get there and things to do along the way.
The online and offline experience
Whilst we know our front-line team will deliver a top-class experience, we know a lot of people are researching their trip online first. That’s why we also offer a first-class experience on our website for those wanting to find out more about travelling in New Zealand. From our road trip itineraries to city guides to blog posts, we let you experience New Zealand before your trip even begins. That way, once you hit the road, you can spend more time doing the things you love and less time researching!
About the New Zealand Tourism Awards
The 2018 New Zealand Tourism Awards are run by Tourism Industry Aotearoa (TIA), with Award Partners Air New Zealand and the Ministry of Business, Innovation & Employment. The New Zealand Tourism Awards celebrate individual and business success across our dynamic $36 billion industry and we’re extremely proud to have been shortlisted for a 2018 award.
The winners will be announced at a black-tie dinner in Christchurch on Thursday 6 September so watch this space and wish us luck!