Image of Christchurch city taken from the Port Hills at dusk with the Southern Alps in the background

FAQ Christchurch Airport

Answering your questions about renting a vehicle at Christchurch Airport

Frequently asked questions

How long does it take to get to the Christchurch branch from the airport?
For most people flying into Christchurch Airport, our shuttle bus is the easiest way to get to and from the branch whether you are picking up or dropping off your rental car. It’s a short 3-minute drive from the branch to the terminal. If you do want to stretch your legs after a long flight or just to get some fresh air, it’s approximately 20 minutes to walk to the branch.
What is the walking distance from Christchurch Airport to your branch?
If you do fancy walking to or from the branch to the terminal at Christchurch Airport, it’s approximately 2km which should take you around 20 minutes.
What are Christchurch branch hours?
Our branch hours at the Christchurch branch are:
8am - 5pm Monday to Sunday
How do I book my shuttle from Christchurch Airport to your branch?
Our shuttle service at our Christchurch branch runs during business hours 7 days a week. The easiest way to book our shuttle at Christchurch Airport is through our app. As soon as you land, login to the app and at the touch of a button, we’ll be there to pick you up - simple! If you haven’t downloaded the app, you can also call us at the branch and the team will be right there to pick you up.
If you need to pick up or drop off your vehicle outside these hours, there is an after-hours service which will allow you to do so! Once you’ve confirmed your booking, we’ll email you instructions on how to pick up and drop off your car outside of our branch hours.
Where can I find special deals on car rental at Christchurch Airport?
Looking for rental car deals at Christchurch Airport? Make sure you have a look at our deals page. It’s home to our latest discounts and offers and can help you save on your next hire. Downloading our app is another great way of having everything you need at your fingertips. For the latest car rental deals straight to your inbox, make sure you sign up for our newsletter and never miss a deal!
Do you do drop-offs or pick-ups from hotels in Christchurch?
Unfortunately, we do not offer drop-offs or pick-ups from hotels. If you are unable to organise transport to or from our branch, or need special assistance, you can call us at the branch and the team will do their best to accommodate your situation.
Do you offer one-way car hires from Christchurch Airport?
We sure do. We can arrange one-way car hires to and from all our locations including Christchurch Airport. There are a couple things you’ll have to consider - we do have minimum hire periods in place, and one-way hires are dependent on the time of year and your direction of travel. On occasion, we will make allowances if we need vehicles in other branches. Make sure you keep an eye on our rental car relocation deals for all the latest rental car relocation deals.
What happens if I need to pick up or drop of my rental car at Christchurch Airport out of hours?
We offer after-hours services at all of our branches excluding Auckland City. Once you’ve confirmed your booking, we’ll email through some instructions. If you’re returning to our Christchurch Airport branch, we prefer you return during business hours where possible, however parking and key drops are available in Auckland, Wellington, Christchurch, Nelson, Queenstown, and Dunedin.
What will I need to bring when I collect my rental car from Christchurch Airport?
You’re one step closer to exploring NZ with us. When you come to collect your hire car at our Christchurch Airport branch, you’ll need a valid driver’s licence and a credit or debit card for security. A credit card is mandatory if you have selected our Basic insurance option. It must have your name printed on it for verification and the card must be valid until the drop-off date.
How far is it from Christchurch Airport to downtown Christchurch?
If you are planning on staying in and around Christchurch for a few days once you arrive, then it’s just a short drive from our Christchurch Airport branch to the city which will take around 20-minute depending on traffic. If you’re looking to head off to explore New Zealand’s South Island once you arrive, we provide some handy maps in your vehicle and you can also speak to our super-friendly team who will be more than happy to point you in the right direction and get you on your way.
What are your most popular rental cars at Christchurch Airport?
Located in the heart of the South Island, it’s perhaps no surprise that the most popular rental cars from our Christchurch Airport branch come from our 4x4 range and include the Toyota Rav4 and Mitsubishi Pajero Sport. For shorter term hires, the Toyota Corolla is always a popular vehicle here in New Zealandand and the Tesla Model 3 is proving to be a popular rental car from all our branches.
What are the most popular destinations for people picking up a rental car in Christchurch?
If you are hiring a car in Christchurch, there are a number of great options within a short driving distance from downtown. Some of the most popular destinations include the Queenstown, Dunedin, Nelson, Kaikoura and Akaroa. Find out more about the most popular holiday destinations from Christchurch.

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