Image of the Auckland city skyline taken at sunset with the lights shining on all the buildings and in the port

FAQ Auckland City

Answering your questions about renting a vehicle at Auckland City

Frequently asked questions

What is the walking distance from Auckland CBD to your branch?
Our Auckland City branch is conveniently located in downtown Auckland, meaning you’re only a stone’s throw away from Auckland’s CBD. If you do fancy walking to or from the branch to the city centre, it’s approximately 800m to Britomart Train Station which should take you around 10 minutes.

What are Auckland City branch hours?
Our branch hours at the Auckland City branch are:
8am - 5pm Monday to Sunday

What happens if I need to pick up or drop of my rental car in Auckland out of hours?
Unfortunately, we don’t offer an out of hours service at our Auckland City branch. We do offer after-hours services at all of our other branches but there no option to offer a key drop off service in Auckland. When making a booking, you may want to consider booking from our Auckland Airport branch if you know you need to pick up or drop off your rental car out of hours. Our Airport branch is a short 25 minute drive from downtown Auckland and there are a number of public transport options available to get you from the city to the airport or vice versa.

Where can I find special deals on car rental in Auckland?
Looking for rental car deals in Auckland City? Make sure you have a look at our deals page. It’s home to our latest discounts and offers and can help you save on your next hire. Downloading our app is another great way of having everything you need at your fingertips. For the latest car rental deals straight to your inbox, make sure you sign up for our newsletter and never miss a deal!

Do you offer one-way car hires from your Auckland City branch?
We sure do. We can arrange one-way car hires to and from all our locations including Auckland City. There are a couple things you’ll have to consider - we do have minimum hire periods in place, and one-way hires are dependent on the time of year and your direction of travel. On occasion, we will make allowances if we need vehicles in other branches. Make sure you keep an eye on our rental car relocation deals for all the latest rental car relocation deals.

Do you do drop-offs or pick-ups from hotels in Auckland City?
Unfortunately, we do not offer drop-offs or pick-ups from hotels. If you are unable to organise transport to or from our branch, or need special assistance, you can call us at the branch and the team will do their best to accommodate your situation.

What will I need to bring when I collect my rental car from Auckland City?
You’re one step closer to exploring NZ with us. When you come to collect your hire car at our Auckland City branch, you’ll need a valid driver’s licence and a credit or debit card for security. A credit card is mandatory if you have selected our Basic insurance option. It must have your name printed on it for verification and the card must be valid until the drop-off date.

What are the most popular destinations for people picking up a rental car in Auckland?
If you are hiring a car in Auckland, there are a number of great options within a short driving distance from downtown. Some of the most popular destinations include the Bay of Islands, Coromandel, Rotorua, Taupo and Hamilton. Find out more about the most popular holiday destinations from Auckland.

What are the most popular rental cars in Auckland?
Our most popular vehicles tend to change depending on the season. We have a wide range of rental cars available at our Auckland City branch and some of the most popular vehicles include the Toyota Corolla and the Tesla Model 3.

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